We're sorry you're having trouble. Please try these steps:
Step 1: Quick fixes
- Check your internet connection. Try switching between Wi-Fi and mobile data.
- Fully close DanceHit and open it again.
- Restart your phone.
- Update DanceHit to the latest version. On iPhone, DanceHit requires iOS 16 or later.
- Reinstall the app. After reinstalling, go to Settings and tap Restore Purchase.
Step 2: Collect some details
- Your device model and operating system version
- A screenshot or screen recording of what happens when you open the app
- When the problem started
Step 3: Get in touch
Send the details to [email protected] and we'll get back to you as soon as possible.